FAQs

In May 2024 we shared an exciting announcement that we rebranded from Rascal + Friends to Rascals. Founded in 2016 by a New Zealand mom of four, we’re now proudly sold in over 30 countries worldwide and loved by millions of parents. As we continue to grow, it felt natural to refresh the look and feel of the Rascals brand and shorten our name. After all, many of you already called us ‘Rascals'. We can’t wait to share more of this exciting chapter with you!

Absolutely. New look, same Rascal + Friends!

While we are refreshing our brand from Rascal + Friends to Rascals, rest assured that our award-winning diapers, training pants and wipes are staying the exact same products you know and love. In addition to fun new Rascals content, you’ll start to see our new packaging land on shelf in July - we can’t wait! Be sure to follow @rascalsbaby on Instagram, TikTok and Facebook.

Our new Rascals packaging will start to land on shelf from July, but this may vary by store.

Babies come in all shapes and sizes, which is why our diaper size range is based on weight. Check out our diaper size guide for a recommendation, and to read our top tips on getting the right fit. Tip: If you’re between sizes, try the smaller size first!

Little humans come in all shapes and sizes, which is why our training pant size range is based on weight. If you're between sizes, try the smaller size first!

Check out our size guide for a recommendation, and to read our top tips on getting the right fit.

Both our size N and size 1 are suitable for your little newborn:

• Size N is designed for babies < 9lbs/4kg
• Size 1 is designed for babies 6-11lbs/3-5kg

For more information, check out our size guide.

We recommend choosing a diaper size by weight, and you can find this information on our diaper size guide. Some common signs that it might be time to size up are:

• The diaper starts to leak
• You’re changing their diaper more
• If the tabs no longer stretch enough to fasten comfortably over the hip
• The diaper feels tight around the waistband, leg cuffs or is starting to leave red marks on their skin
• You can’t run a finger inside the waistband when fastened

For more tips, head to our size guide and watch our Diaper Fit Check video.

Babies come in all shapes and sizes so we've engineered award-winning products so your little one can grow with Rascals.

Our diapers are available in sizes N (newborn) to 7, and our training pants are available in sizes 2T-3T to 5T-6T.

Signs your little one might be ready to try training pants:

• They will no longer lay still for diaper change
• They start to pull at their diaper or try take it off
• Diaper tabs no longer fasten at their hips and they’ve outgrown the largest size
• They are beginning to potty train and start learning to pull a training pant up and down on their own

All babies are different, and while training pants are typically used for potty training toddlers, they’re also a great alternative to diapers for active babies. Made with the same feather-soft materials and leak-proof features as our diapers, Rascals Premium Training Pants are Our #1 Fit For Active Babies.^[1]

Engineered with an UltraFlex 360™ Waistband, Quick-Change Features and Easy On & Off Design, our training pants function just like underwear so you can change little rascals on-the-go, or help with the transition to potty training. Available in sizes 2T-3T (20-34 lbs) to 5T-6T (39+ lbs).

Rascals Premium Diapers are engineered with 6 Core Innovations for a high-performing diaper that’s dermatologist tested safe on sensitive skin. Our #1 Absorbing Diaper is made with a unique Hydrolock Core™ that holds up to 25x its weight in liquid for up to 12 hours of leak protection^[1,2,3] - that means less blowouts, less mess and less stress for you.

Our key features:

• Our #1 Absorbing Diaper^[1]
• Unique Hydrolock Core™ holds up to 25x its weight in liquid^[2]
• Rascals Stretchy High-Back Waistband™ is made with up to 12 pieces of elastic to hug around your baby's back comfortably
• Made with Zero Nasties and dermatologist tested safe on sensitive skin

For step by step instructions on how put on a baby’s diaper, check out this blog article.

Understanding how often to change newborn diaper is key to ensuring your baby's comfort. While every baby is different, most newborns will need a diaper change 8-10 times a day. This is due to more frequent bladder movements and to ensure they are comfortable in a clean diaper to help prevent diaper rash. Rest assured, Rascals Premium Diapers are engineered with up to 12 hours of leak protection^[3] to quickly absorb moisture and keep skin dry, and our handy wetness indicator helps you know when to change their diaper – it turns from yellow to purple when full.

The number of diaper changes per day typically decreases as your little one gets bigger, with toddlers only needing 4-6 changes a day.

The most common cause of diaper leaks is the wrong size diaper or fit. Engineered with up to 12 hours of leak protection^[3] and leak-proof features, Rascals Premium Diapers are designed to keep leaks contained. To help ensure you have the correct size and fit, we recommend:

• Choosing a diaper size based on weight. Check our diaper size guide to ensure your baby is still within the correct range.
• Checking the diaper is fitting correctly, including: having the leg cuffs untucked, tabs securely fastened at the waist, and waistband sitting high on your little one’s back.

If you’re still having issues, we’d love to help! Contact our friendly Customer Love team here.

Absolutely! Our #1 Absorbing Diaper is made with a unique Hydrolock Core™ that can hold up to 25x its weight in liquid for up to 12 hours of leak protection, day and night.^[1,2,3] Our Fast-Dry Layer also absorbs and traps liquid in seconds, to keep your little human’s skin dry overnight and help prevent rashes.

Our unique fit means that rather than stretchy tabs, our diapers are made with an extra stretchy waistband designed to wrap around your baby’s waist and sit higher on their back to prevent leaks from escaping.

Rascals Stretchy High-Back Waistband™ is made with up to 12 pieces of elastic to hug around your baby's back comfortably.

Yes! All sizes of our diapers are made with a wetness indicator. Our diapers with wetness indicators change from yellow to purple when it's time for a change.

Designed to take the guesswork out of diaper changes and make life easier, our wetness indicator changes from yellow to purple when the diaper is full and ready to change. You’ll find our wetness indicator on all diaper sizes.

Dermatologist tested safe on sensitive skin, Rascals Premium Diapers are made with Zero Nasties and contain 0% lotions, latex or fragrance.

Our diapers are made with premium materials from around the world including: fluff pulp from sustainable forests, super absorbent material (SAP), polypropylene non-woven fabrics, polyethylene film, spandex, adhesive glue, wetness indicator.

We are proudly certified:

• OEKO-Tex Standard 100
• Dermatest Seal of Approval
• PETA Vegan & Cruelty Free
• Hypoallergenic

Yes! All Rascals products are dermatologist tested to be safe on sensitive skin and have been accredited with the Dermatest Seal of Approval.

We use water-based inks to print our diapers and training pants, which are safer for your little one and the planet than traditional oil-based inks. Meaning our signature Rascals design doesn’t just look better, it is better!

The crystals and gel found in your baby's diaper are super absorbent polymers (SAPs). SAPs are safe and non-toxic materials used to absorb urine and feces in diapers.

When SAPs absorb liquid, they swell and form gel beads. These beads help keep the diaper dry and comfortable for your baby, while also preventing the growth of bacteria that can cause diaper rash.

While you may occasionally see small gel beads on the diaper or on your baby, rest assured that they are non-toxic, non-irritating, and non-sensitizing. SAPs are extensively tested and researched, and are commonly used in products that come into contact with skin or food.

At Rascals, we are committed to using quality materials and our diapers are made with ECF (Elemental Chlorine Free) pulp. ECF pulp is completely safe for use in diapers and on sensitive skin. To be a suitable diaper material, ECF pulp undergoes a very safe bleaching process with chlorine dioxide, please note chlorine is not ‘added’ to the diaper at any stage. Chlorine Dioxide is a compound that is completely different to chlorine and is quickly converted to harmless salts and water.

Additionally, the ECF process has more environmental advantages than TCF (Totally Chlorine Free) pulp and is recognized as the "best available technology" by the US EPA. You can find more information about this here.

No, Rascals Premium Diapers and Training Pants do not contain Glyphosate. In fact, our diaper was the first in the world to have the BioChecked Non Glyphosate certification.

We’ve teamed up with our friends at CoComelon to bring you a fun, limited edition print featuring JJ & friends! Engineered with 6 Core Innovations for a high-performing pant, Rascals CoComelon Training Pants will help to make change time easier.

Our #1 Fit for Active Babies,^[1] our training pants function just like underwear to help with the transition to potty training or help you change wriggly rascals who won’t lay still for diaper change.

Dermatologist tested safe on sensitive skin, our pants materials contain Zero Nasties and are available in sizes 2T-3T (13-24 lbs) to 5T-6T (37 lbs+).

Designed to function just like underwear, our Premium Training Pants are made with an UltraFlex 360™ Waistband so you (or your little one!) can pull them on and off. For more information on getting the right fit, check out our Training Pants Fit Check video.

When it’s ready to change, use our Easy-Tear Sides to remove the pant, then roll and reseal with the blue tab before disposal.

The blue tab on the back of our training pants is a handy disposal tab for when you dispose of the pant. Once removed and rolled up, unstick the blue tab and wrap it around the pant to seal it in place. It makes for easy changes on-the-go and keeps messes contained!

Every child is different and while there’s no one size fits all approach to potty training, here’s a few signs that your little one might be ready to start:

• They try to remove their diaper after urinating, or when they are uncomfortable
• They communicate that they need their diaper changed
• They stay dry in their diaper for at least two hours during the day, or are dry after naps
• They are excited by the idea of wearing underwear or “big kid” pants
• They can follow simple instructions, like walking to the bathroom, sitting down and removing their clothes

For more information, check out this article on our blog

Saying goodbye to diapers is a big milestone for you and your little one! Because every child is different, it can take time to find what works for you. Just know that it’s a marathon not a sprint, and consistency of routine and patience is key.

To help your little one get started, we recommend the best way to potty train your child is by switching from diapers to training pants. Rascals CoComelon Premium Training Pants are engineered with 6 Core Innovations for a high-performing pant that’s designed to help make potty training easier. Plus, your little one will love change time with JJ & friends with our limited edition CoComelon print!

For more information on how to get started, check out this article on our blog.

Dermatologist tested safe on sensitive skin, Rascals Premium Training Pants are made with Zero Nasties and contain 0% lotions, latex or fragrance.

Our training pants are made with premium materials from around the world including: fluff pulp from sustainable forests, super absorbent material (SAP), polypropylene non-woven fabrics, polyethylene film, spandex, adhesive glue, wetness indicator.

We are proudly certified:

• OEKO-Tex Standard 100
• Dermatest Seal of Approval
• PETA Vegan & Cruelty Free
• Hypoallergenic

A wipe for everything! That’s our motto at least, which is why we’ve crafted a range of baby wipes for your every need.

Rascals Premium Sensitive Wipes are made with 0% fragrance and offer our best clean for sensitive skin. Dermatologist tested, hypoallergenic and made with a 99% natural formula, our Sensitive Wipes provide a gentle and effective clean. Our premium embossed cloth is soft and gentle on delicate skin.

Rascals 99% Water Premium Wipes are made with a 99% pure water for a gentle and hydrating clean. Dermatologist tested, hypoallergenic and made with a thick and soft, 100% plastic-free, plant-based cloth, our 99% Water Premium Wipes are our Our Cleanest Wipe.^[1]

Rascals Sensitive Wipes are made with a premium embossed cloth that is thick and soft to provide a gentle and effective clean. Our 99% natural formula is dermatologist tested to be safe on your baby's skin, and our hypoallergenic wipes contain no fragrance, alcohol, phenoxyethanol, perfume, phthalates, SLS, parabens or lanolin.

Our formula ingredients include: Aqua (water), Glycerin, Sodium Citrate, Punica Granatum Fruit (Pomegranate) Extract, Citric Acid, Aloe Barbadensis Leaf Juice, Polyglyceryl-4 Caprate, Chamomilla Recutita (Matricaria) Flower Extract, Gluconolactone & Sodium Benzoate. Read more about our ingredient functions here.

Rascals 99% Water Premium Wipes are made with a 99% pure water formula for a gentle and hydrating clean. Our wipe is thick and soft, made from a 100% plastic-free, plant-based cloth.

Our formula ingredients include 99% Pure Water (Aqua) with 1% of skin-loving essentials: Cucumis Sativus (Cucumber) Fruit Extract, Decyl Glucoside, Citric Acid, Trisodium Ethylenediamine Disuccinate, Glycerin, Caprylyl Glycol, Ethylhexylglycerin, Sodium Benzoate. Read more about our ingredient functions here.

You bet! Gone are the days of endless streams of baby wipes when you only want one. Our wipes are designed to come out one at a time, every time!

Absolutely! Our wipes are dermatologically tested to be safe on sensitive skin and certified by world-leading organisations including Dermatest and PETA Vegan & Cruelty Free.

The Environmental Working Group (EWG) is a non-profit organization aimed at protecting the health of humans and the environment. Their Skin Deep® scoring system measures the safety of personal care and cosmetic products, helping to protect you and your family from harsh chemicals.

The Skin Deep® scoring system is a scale from 1 (low hazard) to 10 (high hazard), reflecting known and suspected hazards linked to a product’s ingredients.

Our Sensitive Wipes have an average EWG score of 1.20 and our 99% Water Premium Wipes have a score of 1.6, meaning our wipes have a low hazard rating overall. Read our formula ingredient list here.

Just like Rascals, CoComelon is all about making life easier for parents and better for your little humans. We’re big fans of their fun, educational and relatable content, and are excited to bring the world of CoComelon to life with our exclusive training pant prints featuring JJ and friends to help make change time easier!

At this stage, we have chosen to include our CoComelon prints on sizes designed for toddlers to help make change-time and potty training easier for you and your little human. Our CoComelon print is currently available on training pants sizes 2T-3T - 5T-6T.

Yes! Our original Rascals diaper print is currently available on sizes 1 - 3.

Nope! Rascals Premium CoComelon Training Pants are made with the same premium features you know and love, just with a fun limited edition CoComelon print.

We’re proudly certified by world leading organizations to guarantee our products are safe on sensitive skin, including:

• OEKO-Tex Standard 100
• Dermatest Seal of Approval
• PETA Vegan & Cruelty Free
• Hypoallergenic

Absolutely! Dermatologist tested safe on sensitive skin, Rascals Premium Diapers, Training Pants & Wipes are made with Zero Nasties and contain 0% lotions, latex or fragrance.

Our founder's son suffered from eczema, so it was important that all Rascals products were developed with sensitive baby skin in mind. If you have any further questions, please don't hesitate to Contact Us.

Yes! All Rascals products are dermatologist tested to be safe on sensitive skin and have been accredited with the Dermatest Seal of Approval.

Absolutely! All Rascals products are certified as PETA Vegan & Cruelty Free.

It’s our simple way of saying that our products are made with none of the bad stuff – they don’t include any harsh chemicals, latex or fragrances. Instead, we use feather-soft materials, water-based inks and all Rascals products are dermatologist tested safe on sensitive skin.

We know parents love to try new diapers before switching, which is why we try to offer free samples for new customers.

While we don’t currently have individually packaged samples, keep an eye on our socials or website for future updates.

Our money-back guarantee means you can shop worry free!

We know it can be nerve-wracking trying a new diaper brand. So if you purchase any Rascals Premium Diapers, Training Pants or Wipes for the first time and don’t fall in love, we’ll happily send you a new pack to try or provide a full refund within 30 days of purchase.

Read more information and T&Cs here.