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Frequently Asked Questions
Babies come in all shapes and sizes, which is why our nappy size range is based on weight. Check out our nappy size guide for a recommendation, and to read our top tips on getting the right fit. Tip: If you’re between sizes, try the smaller size first!
Absolutely! Dermatologist tested safe on sensitive skin, Rascals Premium Nappies, Nappy Pants & Wipes are made with Zero Nasties and contain 0% lotions, latex or fragrance.
Our founder's son suffered from eczema, so it was important that all Rascals products were developed with sensitive baby skin in mind. If you have any further questions, please don't hesitate to Contact Us.
The most common cause of nappy leaks is the wrong size nappy or fit. Engineered with up to 12 hours of leak protection[3] and leak-proof features, Rascals Premium Nappies are designed to keep leaks contained. To help ensure you have the correct size and fit, we recommend:
- Choosing a nappy size based on weight. Check our nappy size guide to ensure your baby is still within the correct range.
- Checking the nappy is fitting correctly, including: having the leg cuffs untucked, tabs securely fastened at the waist, and waistband sitting high on your little one’s back.
If you’re still having issues, we’d love to help! Contact our friendly Customer Love team here.
We know parents love to try new nappies before switching, which is why we try to offer free samples for new customers.
While we don’t currently have individually packaged samples, keep an eye on our socials or website for future updates.
Our money-back guarantee means you can shop worry free!
We know it can be nerve-wracking trying a new nappy brand. So if you purchase any Rascals Premium Nappies, Nappy Pants or Wipes for the first time and don’t fall in love, we’ll happily send you a new pack to try or provide a full refund within 30 days of purchase.
Read more information and T&Cs here.